TERMS & CONDITIONS
CUSTOMER CARE
Welcome to ONE11! We are committed to providing high-quality products and excellent customer service. By purchasing from our website, you agree to the following terms:
SHIPPING ​
Orders are processed within 5 business days and shipped via USPS. Delivery times vary based on location. We are not responsible for delays due to carriers or customs. Tracking information will be provided once your order ships.
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RETURNS & REFUNDS
Due to the nature of our products, all sales are final. However, if you receive a damaged or incorrect item, please contact us within 30 days for a replacement or refund. Refunds are issued at our discretion and may require proof of damage.
WHOLESALE INQUIRIES
If you'd like to carry our product in your store or office we'd love to hear from you. Please email hello@one11life.com with inquiries.1.4
PRODUCT USE & DISCLAIMER ​
Our products are for external use only unless otherwise stated. We do not claim to diagnose, treat, or cure any medical conditions. Please consult a healthcare professional before use. Store in a cool, dry place away from direct sunlight.
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PRIVACY & SECURITY
We value your privacy and never share personal information with third parties.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments